Frequently Asked Questions
How do you apply die-cut decals? (Application Instructions)
1. Clean the area before application. Stickers will last longer on clean and smooth surfaces.
3. Remove the paper backing slowly ensuring the entire vinyl decal is coming off with the transfer paper.
4. Carefully position the sticker to the desired area.
5.
Apply firm pressure with a credit card or squeegee side to side
ensuring every part of the decal sticker is going to stick onto the
surface.
6. Slowly remove the transfer paper, peeling it flat on a
horizontal angle. Make sure everything sticks to your application
surface and no parts of the sticker come back up with the transfer
paper.
7. Check for air bubbles. Any large air bubbles can be simply
popped with a fine pin or knife and squeeze out. Any small bubbles will
disappear in a few weeks.
What are some decal application tips?
1. Make sure the surface is clean and warm before application.
3.
Prior to application, make sure there is no ceramic coating, wax or oily
products on the surface and DO NOT touch the adhesive backing, oils
from your skin will prevent sticking.
3. After applying, use firm
pressure with a credit card or squeegee and peel the transfer paper off
horizontally (not lifting up).
How Long Is Turn Around?
We want you to get your package as quickly and affordably as
possible. We aim to complete all orders between 1-3 weeks depending on
the size
and items in the order. Due to the nature of custom
products, each product has different lead times and additional materials
require to be ordered in extending turnaround times. Upon ordering, you
will receive an estimated time of arrival (ETA) barring any issues or
delays and a completion date when the order is scheduled into
production.
Where Are You Located?
Our business is located in Edmonton, Alberta.
Can I Pick Up My Order?
Shipping is always available, however you may schedule a pick up in Edmonton. Pick up times are between 12 PM – 9 PM between Monday – Friday and MUST be scheduled. We do not accept walk-ins, appointment only.
Do I Need A Down Deposit?
Yes, a deposit is required for all orders. Orders will not be processed until the deposit is received. Deposits will always be noted on the invoice with the remaining amount due when the order is picked up or shipped. Invoices will be emailed and updated in real time if any changes are made.
What Promotions do you have right now?
We recommend you to frequently check our social media posts and stories on Instagram and Facebook for promotions. You might even get some stuff for free!
What are the payment options?
We accept interact e-transfer, cash, cheques and all major credit cards (3% processing fee for credit).
How Do I contact you?
The best way to contact us is by filling out the contact or quote request form on our website. You can also message us on Instagram or Facebook. For a quick inquiry or question you can text us at 780-902-0422.
Can I get a quote for printed garments?
Yes, fill out the form in the clothing section or contact us for a quote.
Can I get a quote?
Yes, we are happy to give you a quote for free.